Terms of Engagement

Terms of Service & Therapeutic Engagement Protocol

Operating Entity: Red Alchemy (Reg: 2026/237102/07) • Principal Practitioner: Anita Munsamy • Jurisdiction: South Africa • Effective Date: November 2026
Draft for Legal Review: These terms govern the relationship between Red Alchemy and prospective, current, or former clients. By accessing this website, submitting an intake assessment, or booking a consultation, you acknowledge having read, understood, and agreed to these terms.

1. Nature of the Practice & Agreement

Red Alchemy ("the Practice") is an independent private practice owned and operated by Anita Munsamy, based in Umhlanga Ridge, Durban, South Africa, offering one-on-one subconscious regression, mind power conditioning, and somatic nervous system regulation worldwide.

These Terms of Service ("Terms") constitute a binding contract under the Electronic Communications and Transactions Act (ECTA, Act 25 of 2002) and the Consumer Protection Act (CPA, Act 68 of 2008) between Red Alchemy and you ("the Client").

2. Non-Medical & Non-Psychiatric Disclaimer

Critical Health Notice: Anita Munsamy is a Certified Subconscious Mind Coach, Certified Firewalking Instructor (Sundoor International), and Usui / Jikiden Reiki Master. She is not a licensed medical practitioner, psychiatrist, or clinical psychologist.

The services, sessions, and audio recordings provided by Red Alchemy:

  • Do not constitute medical advice or psychiatric treatment: Subconscious regression and somatic state regulation are complementary modalities engineered to help clients uncover subconscious root causes, release emotional tension, and condition new mental habits.
  • Do not diagnose, prescribe, or treat clinical illness: Our services are not intended to diagnose, treat, prevent, or cure clinical psychiatric disorders, severe clinical depression, bipolar disorder, schizophrenia, or psychosis.
  • Do not replace medical care: You must never discontinue, alter, or delay prescribed pharmaceutical medications or medical treatments without the direct supervision of your licensed physician or psychiatrist.
  • Referral Protocol: If Anita Munsamy determines during intake or consultation that your needs require licensed medical or clinical psychiatric intervention, Red Alchemy reserves the right to decline or pause sessions and provide appropriate professional referral recommendations.

3. The Engagement Continuum & Client Commitment

Subconscious rewiring requires active, sincere collaboration between client and practitioner. Our clinical engagement continuum follows four structured stages:

  1. Phase 1: Complimentary Discovery Call (20 Minutes): A confidential evaluation to discuss your challenges, review your intake context, and confirm mutual fit. Booking a discovery call does not obligate either party to proceed.
  2. Phase 2: The Intensive Session (90 to 120 Minutes): A deep, focused subconscious regression conducted virtually via secure video or in person by appointment. The Client agrees to arrive on time, in a quiet private room free of interruptions.
  3. Phase 3: The 21-Day Audio Practice: Anita creates a bespoke, personalized 15-minute hypnotic recording. The Client agrees to listen to this audio daily for 21 consecutive days upon waking or falling asleep to lock in new neural connections via neuroplastic repetition.
  4. Phase 4: Day 21 Follow-Up Consultation: A check-in call to review your breakthroughs, calibrate real-world results, and solidify your new baseline.

4. Pricing, Payments & Invoicing

In compliance with the Consumer Protection Act (Section 23) and ECTA:

  • Transparent Pricing: Session fees start from R3,500 for the complete Subconscious Breakthrough Intensive package, inclusive of the diagnostic evaluation, 90 to 120-minute clinical intensive, and bespoke 21-day recording. International fees are quoted in USD, GBP, or EUR based on prevailing exchange rates.
  • Payment Terms: Fees must be settled in full prior to the confirmed intensive session date via electronic funds transfer (EFT), approved credit card, or international wire.
  • Invoicing: A formal itemized invoice specifying supplier details, registration number, and VAT status will be provided upon payment confirmation.

5. Rescheduling, Cancellations & Refund Policy

Because Anita Munsamy accepts a limited number of private clients and reserves 90 to 120 minutes of dedicated clinical focus per session, strict scheduling guidelines apply:

  • Rescheduling Notice: Clients may reschedule a confirmed intensive without penalty by providing at least 48 hours' prior written notice via email or WhatsApp. Rescheduled dates are subject to available calendar slots.
  • Late Cancellations (Under 48 Hours): Cancellations made with less than 48 hours' notice forfeit 50% of the intensive fee to cover reserved clinical time.
  • No-Shows: Failure to attend a scheduled session without notice results in forfeiture of the full session fee.
  • Refund Policy: Once a 90 to 120-minute intensive has taken place or a custom 21-day audio track has been recorded, fees are strictly non-refundable due to the intensive time and bespoke creative labor delivered. Under Section 44 of ECTA, cooling-off rights do not apply to customized, personalized personal recordings.

6. Intellectual Property & License

All website materials, visual assets, method frameworks, and custom audio recordings are the exclusive intellectual property of Red Alchemy and Anita Munsamy, protected under the Copyright Act (Act 98 of 1978) and international intellectual property conventions:

  • Personal Integration License: Your custom 21-day audio recording is licensed strictly to you for personal, non-commercial daily listening.
  • Prohibited Actions: You may not copy, share, distribute, broadcast, upload to social media or streaming platforms, resell, or publicly perform any recording or material provided by Red Alchemy.

7. Absolute Confidentiality & Statutory Exceptions

Everything disclosed within your intake, discovery call, and clinical sessions is held in strict therapeutic confidence under POPIA and standard professional ethics. Anita Munsamy will not disclose client identity, session contents, or records to any third party without your prior written authorization.

The only narrow statutory exceptions to confidentiality are:

  • Where Anita Munsamy reasonably believes there is imminent danger of serious physical harm or suicide to the client or another person;
  • Where child abuse, neglect, or harm to a vulnerable person is disclosed (as mandated under the Children's Act); or
  • Where compelled by a valid subpoena or court order issued by a South African court of competent jurisdiction.

8. Limitation of Liability

While subconscious rewiring produces powerful and measurable shifts for clients, personal outcomes depend on individual openness, neuroplastic integration, and consistent daily audio listening. Red Alchemy does not provide guarantees of specific financial, professional, or relationship outcomes.

To the maximum extent permitted by South African law, Red Alchemy and Anita Munsamy shall not be liable for any indirect, incidental, special, or consequential damages arising from decisions made or actions taken by the client during or following engagement.

9. Governing Law & Dispute Resolution

These Terms are governed exclusively by the laws of the Republic of South Africa. In the event of any dispute arising from or related to these Terms or sessions, the parties agree to first attempt resolution through good-faith informal mediation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the High Court of South Africa (KwaZulu-Natal Division, Durban).

10. Inquiries & Contact

For questions regarding these Terms of Service or to request scheduling clarification, contact us directly:

Red Alchemy (Anita Munsamy)
Umhlanga Ridge, Durban, KwaZulu-Natal, 4319
Telephone / WhatsApp: +27 82 000 0000
Email: anita@redalchemy.co.za